Welcome to Shipra (https://www.shipra.org/). These Terms and Conditions govern your access to and use of the Shipra platform, website, applications, APIs, and related services. By accessing or using our services, you agree to comply with and be bound by these Terms.
Shipra is a logistics and order management platform that helps businesses and online sellers manage shipments, courier bookings, delivery tracking, and related logistics operations through integrated courier and payment platforms.
By using Shipra’s services, you confirm that:
If you do not agree with these Terms, you should not access or use the platform.
Shipra may provide services including but not limited to:
Shipra reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
Users agree:
Users are solely responsible for the products or items shipped using the platform.
Users must not use Shipra services for shipping or handling:
Shipra reserves the right to suspend accounts involved in prohibited activities.
To access certain services, users may be required to create an account.
Users are responsible for:
Shipra may suspend or terminate accounts found violating these Terms.
Certain services may involve service fees, shipping charges, taxes, or other applicable charges.
Users agree to:
Shipra may revise pricing or service charges from time to time.
Refunds and cancellations are governed by Shipra’s Refund and Cancellation Policy available on the website.
Refund eligibility may vary depending on the service used, courier partner policies, and shipment status.
Delivery timelines are estimates provided by courier partners and may vary due to operational, weather, regulatory, or unforeseen conditions.
Shipra does not guarantee delivery timelines unless explicitly stated.
Users acknowledge that courier services are subject to third-party operational dependencies.
All content, software, logos, trademarks, graphics, and platform materials are the property of Shipra or its licensors.
Users may not:
Shipra may integrate with third-party platforms, courier companies, payment gateways, and APIs.
Shipra is not responsible for:
Use of third-party services may also be subject to their individual terms.
To the maximum extent permitted by law, Shipra shall not be liable for:
Shipra’s total liability shall not exceed the amount paid by the user for the specific service giving rise to the claim.
Users agree to indemnify and hold harmless Shipra, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
Shipra reserves the right to suspend or terminate user access without prior notice if:
User data and information are handled according to Shipra’s Privacy Policy.
By using the platform, users consent to the collection and use of information required for service delivery, compliance, and operational purposes.
These Terms shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Gurugram, Haryana.
Shipra may update these Terms and Conditions at any time without prior notice.
Updated versions will be posted on the website with the revised effective date.
Continued use of the platform after updates constitutes acceptance of the revised Terms.
For questions or support regarding these Terms, users may contact:
Shipra
Email: support@shipra.org
